FaQs. Shipping and Returns
When will my order arrive?
Please allow 9-12 business days for US Shipping, 4-7 days within Europe and up to 12-15 days everywhere else. Any questions or concerns, feel free to contact me directly: firstname.lastname@example.org.
How much is shipping?
Standard shipping is FREE for all orders ANYWHERE IN THE WORLD!
What is your return policy?
You may cancel or amend your order within 24 hours of purchase. I am committed to my customers and want you to be happy. I stand by my artwork and offer a 100% customer satisfaction guarantee. Just return the item to me undamaged within 30 days, email tracking information to email@example.com, and I will gladly refund you.
Custom painting commissions?
Custom commissions / portraits cannot be refunded after 24 hrs or going into production, whichever occurs later, as these items are created specifically for the customer based on the customer’s photos and/or information they provide me. However, I will do everything I can to make sure you are delighted with the custom artwork I create for you.